Welcome
What's New
Change Log 2024.3
Change Log 2025.1
Change Log 2025.2
Change Log 2025.3
General
Logging Into fmfirst® Cloud
Common Features
Module Tree
System Parameters
How To Guide
How to create group permission
How to set up a new user
How to create a new location/organisation
How to create a new room
How to set up the automated reports
How to authorise a new mobile device
Asset Management
How to create a new asset
Company Management
How to create a new company
Cleaning
FRB Target Score & Reports
How does the system calculate the audit scores
How to create monitoring audits
How to sign off audits from the main application
How to carry out cleaning audits from the mobile application
How to configure the re-auditing mechanism
How to set up cleaning schedules
Stock Management
How to create new stock items
Survey
How to create survey answers
How to create new a survey template
How to create a survey
How to complete a survey
Task Management
How to set up advanced options
How to create templates
How to create tickets
How to allocate tickets
How to complete tickets
How to upload the contractor service sheet report
Portal
How to create a new portal user
Tasking
How to create and view a ticket from the Portal
How to use the portal as a Contractor
Cleaning
How to perform and confirm corrective actions