General > Logging Into fmfirst® cloud

When you attempt to load the fmfirst® cloud website, you will be required to input your login details. You will be presented with the login screen as shown below.

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As your login credentials can be used on both the web interface and a mobile device, you should be aware that you will only be able to log in to either the web interface or a mobile device at any given time. If you wish to log into a mobile device you MUST log out of the web interface first and vice versa. Failing to do so will automatically log you out of the other from which you are logging into.

fmfirst® cloud Login Screen

Your login details (login name and password) will be sent to you through email by the System Administrator. Simply type in your login name in the 'Login Name' field and your password in the 'Password' field then click the 'Login' button.

Alternatively, if you want to change your password because they are due to get reset or you want to personalize your password, you can click on the 'Change Password' button. You will be presented with the following screen:

You will need to type in your login name and original password correctly, then type in a new password in the New Password field and type in the same new password in the Confirm New Password box.

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The login name and password are both case sensitive.

If your user account is currently logged into another session, you will be presented with a dialogue confirming that the user is currently logged in and if you want to log the other user out of the session.

Clicking 'Yes' would log you in to the fmfirst® cloud website but it will cause the other active session to be logged out.