Change Log 2025.2

Component

All Views

Issue / Request

Allow users to save which view they want to launch on initial login.

Resolution

Added a favourites icon on each of the fmfirst-cloud view headers. On click, this will save the user's favourite view against their staff record so each time they login, the system will automatically launch their favourite view providing they have access to the view.

Ref. No.

M-61855

Component

Security Control

Issue / Request

Convert the "User Access" tab into a list view, e.g. add more filters on the top form and include the "Staff Id / Known As" in the results grid so it can return results for more than 1 staff.

Resolution

Converted the "User Access" tab in 'Staff\Security Control' to a List view. This view can now return results for multiple staff.

Ref. No.

M-59469

Component

All Views

Issue / Request

Expose the Created By/Modified By and Created Dt/Modified Dt fields in the "Documents" tab.

Resolution

Addition of new fields ("Created By" & "Created Date" ) to the Associated Documents tab.

Ref. No.

M-60348

Component

Asset List

Issue / Request

Create an Asset Import tab in the Asset List view so users can import multiple assets from the application.

Resolution

Created a new tab in the Asset List view called "Create Multiple Assets". The tab has a spreadsheet-like grid component where users can add multiple assets in the grid and copy and paste multiple values as well as set a single value in the cell and drag it down to populate the rest of the cell so users can create many assets in a single save.

Ref. No.

M-61934

Component

Cleaning Scores Report

Issue / Request

Add a table in the report for displaying the FRB - Breakdown values (e.g. Area, Group ID, Risk, Total Rooms, Total Rooms Checked, and Score).

Resolution

Added an extra table in the Scores Breakdown report which displays a breakdown of the risk scores, this is mostly useful for blended areas.

Ref. No.

M-61252

Component

Module Dashboard / Percentage of Audits Failed Chart

Issue / Request

The result where the total count doesn't match the completed audits in the group list & audit dashboard

Resolution

The issue was caused by rooms in the same area with different organisation value. The results were being counted twice. Improved the query used by the "Percentage of Audits Failed" chart to only count the audit once regardless if the rooms in the audit belong to x number of organisations. Also improved the drilldown on the chart to go to the Audit Group List instead of the Monitoring Results List.

Ref. No.

S-61959

Component

Monitoring Elements / Monitoring Elements List / Cleaning Area Times for Period Report

Issue / Request

Improve the 'cleaning timing' calculation mechanism on the fmfirst by moving the cleaning frequency away from the Risk level and into the elements view and allow each element to have a frequency of clean set for each risk level.

Resolution

- Added the Cleaning Frequency tab in the Monitoring Elements view so users can specify different cleaning times per risk level on the monitoring element. E.g. the cleaning frequency for FR1 areas may be shorter than the FR6 areas.

- Amended the Cleaning Area Times for Period Report to use the new risk cleaning frequencies set against the elements.

Ref. No.

M-60508

Component

Cleaning Export Data Report

Issue / Request

- Split the room "Code" and "Description" fields into two columns in the Monitoring Results List view and Cleaning Data Export Report

- Add the "Occupancy" and "Room Type" columns in the Cleaning Data Export Report

Resolution

- Updated the Monitoring Results List: Split the 'Room' field into 'Room Code' & 'Room Description'

- Added new fields in the Cleaning Data Export Report: 'Area Code', 'Area Description', 'Area Occupancy' & 'Room Type'

Ref. No.

M-61646

Component

Physical Location - Room List

Issue / Request

Add a new tab in the Room List view for creating multiple rooms using the Excel component.

Resolution

Created a new component in the view for creating multiple rooms using a spreadsheet-like grid where the users can copy and paste or fill in multiple room values at once and create them in one save.

Ref. No.

M-61391

Component

Maintenance Module Views

Issue / Request

Allow users to track changes in the location and rooms.

Resolution

Added an Audit Log tab in the following views: Physical Location, Physical Location - Rooms, Physical Location - Room List, Organisation, and Company & Contacts.

Ref. No.

M-59837

Component

Physical Location - Rooms

Issue / Request

Can we have extra fields to record notes and pin codes against the room data?

Resolution

- Added the Room Extra Fields tab in the Advanced Options view

- Added an Extra Details tab in the Physical Location - Rooms view which displays the extra fields added by the user via Advanced Options / Room Extra Fields

- Displayed the fields in the Room Location - Room List view as well as added the fields in the Filters form.

Ref. No.

M-61440

Component

Physical Location - Rooms / Physical Location

Issue / Request

Add a History tab or a View History button in the Physical Location - Rooms view for displaying ticket & audit history for the selected room.

Resolution

Added a History tab in the Physical Location and Physical Location - Rooms view which shows the cleaning audit, ticket, and survey history for the location / room.

Ref. No.

M-61587

Component

Physical Locations

Issue / Request

The system must hold the address information against any tier.

Resolution

Added the Landlord ID and Address fields in the Physical Location view on the Space Utilisation tab.

Note, Landlord ID can be created via the Company & Contacts view by selecting the Landlord type on creation.

Ref. No.

M-61926

Component

Physical Locations

Issue / Request

The system must hold the valuation information and insurance information at any tier.

Resolution

Added a Value £ and Insurance Cost £ fields in the Physical Location / Space Utilisation tab which gets summed up to the top location tier. E.g. if you populate the values in the Functional Area tier, then the values will be summed up as you go up the tier.

Ref. No.

M-61927

Component

Physical Locations

Issue / Request

The system must store the number of occupants per room.

Resolution

Added the Occupant No field in the Physical Location - Room view which summed when you view the location in the Physical Location view.

Ref. No.

M-61929

Component

Physical Locations

Issue / Request

The System must hold department / faculty cost code information at room level for recharging purposes and associated reporting.

Resolution

Created the Maintenance / Cost Report which lists / calculates all the associated costs against the location structure.

Ref. No.

M-61930

Component

Physical Locations

Issue / Request

Spatial data must be easily exported in a variety of standard formats.

Resolution

Added the Room Export and Location Export reports in the Report Gallery view available for download.

Ref. No.

M-61931

Component

Physical Locations

Issue / Request

The System must be capable of adding Asbestos, hazards, assets and other information to graphical plans on the System.

Resolution

Created the Hazards tab and added it to the Physical Location view to allow users to specify one or more hazards against the location which will be displayed on the mobile or portal app when a user tries to log work on a Task Management ticket. Different hazard types can be created from the Table Maintenance view e.g. Asbestos, Biomedical Hazard, Fumes, High Voltage, etc.

Ref. No.

M-61932

Component

Physical Locations

Issue / Request

Re-design the Physical Location / Organisation views to make it more user-friendly.

Resolution

Re-designed the Physical Location view to look more like the Location structure lookup that the users have grown accustomed to. We have converted the 'tree' panel to a table grid, showing the location code, path, and active flag. The grid can be filtered by tier (e.g. site, building, level, area). There's only one form at the bottom for editing the selected tier OR adding a child tier. The "How to Guide" will be updated to show the changes to the view as well as how to use the components in the view.

Ref. No.

M-61331

Component

Physical Locations

Issue / Request

The System must store documents and relative links at different hierarchical levels relating to the building, floor, and room.

Resolution

Added the Document Dashboard tab in the Physical Location view which displays each of the document types and shows the Expiry Date countdown for each of the document types against the location.

Ref. No.

M-61933

Component

Automated Report Triggers

Issue / Request

Create an automated report trigger for "Low Stock" warning.

Resolution

Added a new automated trigger for 'Low Stock Warning' which can be created to send automated report emails detailing stock levels which have dropped below specified minimum inventory levels.

Ref. No.

M-61402

Component

Staff Structure Export

Issue / Request

Can produce a report that shows the staff email and the location that they're associated to. Sample columns: Staff Id, Email, Location Path, Active.

Resolution

A new report 'Staff Structure Export' has been added to Report Gallery > Maintenance which has a location and/or organisation optional filters.

Ref. No.

M-62176

Component

Survey Audit Report

Issue / Request

Increase the photo size on the Survey Audit Report and display the photos side-by-side if possible.

Resolution

Improved the report by increasing the photo size and displaying up to 3 photos for each row to maximize the space of the report.

Ref. No.

M-62176

Component

Survey Information

Issue / Request

Copy the photos from Survey to the remedial task tickets.

Resolution

Amended the Survey - Tasking system integration process to copy the documents uploaded on the survey record to the generated remedial tickets.

Ref. No.

M-61392

Component

Survey List

Issue / Request

The old survey records for inactive templates don't appear on the Survey List view or the Survey Lookup.

Resolution

Improved the query used by the Survey List view and fixed the issue with loading survey records against inactive templates.

Ref. No.

S-61829

Component

Survey Template Schedule

Issue / Request

Create a Survey Template Schedules view so users can read/create/amend template schedule records. The view must contain a Survey History tab and a Projections tab.

Resolution

Created a new Survey Template Schedules view which extracted the "Interval Frequency" out of the Survey Template as its own record for better planning of the survey frequency. Users can create a schedule for each of the survey templates and allocate it to different locations and specify a next due date which will get updated each time the survey is automatically generated by the nightly schedule process. The view offers a "Projections" tab which displays the dates that the survey is due to come out based on its frequency. The view will also have a "History" tab that displays all the generated survey for the schedule which the user can select and drill down to the Survey Information view.

Ref. No.

M-62205

Component

Task Schedule List

Issue / Request

Give the user the option to recalculate the "Next Due Date" on all the other frequencies in the schedule when amending a frequency's next due date.

Resolution

Improved the "Set Next Due Date" function on the Schedule List. If the "Display Frequency..." flag is not checked, the user will then be able to set the next due date on all the schedule frequencies in the pop-up grid before pressing the "Save" button.

Ref. No.

M-60499

Component

Task Allocation View

Issue / Request

Update the task allocation view to show status of job

Resolution

Added the Status column on the Task Allocation / Tickets list

Ref. No.

M-61662

Component

Task Helpdesk

Issue / Request

Would it be possible to develop the system so that when the email field is filled out (the one which the progress emails are sent to) is remembers previous inputs (similar to outlook does) so you don’t have to constantly type the whole address in every time?

Resolution

The "Reported By (Email) " field in Task Helpdesk now acts as a combobox which will autopopulate with suggested email addresses when a matching set of characters is entered.

Ref. No.

M-60244

Component

Mobile Cleaning

Issue / Request

Can we show the star rating in the mobile application after a successful upload so the audits can give the rating to each ward after upload.

Resolution

Improved the mobile cleaning sign off process to fetch the overall score and star rating after a successful upload and display the results on the screen so the user can get the results straightaway.

Ref. No.

M-61854

Component

Mobile Device List

Issue / Request

Store the "Last Access Date", "Build No", as well as other useful information against the token record so the values will not disappear when the old sessions get cleared after 90 days.

Resolution

The Mobile Device List has been improved with the addition of new fields: 'Last Access Date', 'Last Access By', 'Build No.' and 'OS Version'

Ref. No.

M-59470

Component

Mobile Device List

Issue / Request

Record the last login date of the user against the mobile token record and display it in the device list.

Resolution

New column in Mobile Device Table for 'Last Login Date' for displaying login date and time of user

Ref. No.

S-62300

Component

Portal Ticket List

Issue / Request

Allow the main portal users to add events to a simple ticket (with no asset survey or assessment) via the portal app.

Resolution

Added extra actions on the portal application for main portal users so they can add events to a simple ticket (with no asset survey or assessment) and progress it similar to the contractor access.

Ref. No.

M-61395