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This document will contain the following topics:
Parts Affected by the Proposed Changes
Currently, the system calculates the target % based on the rooms added in the audit group. This means the target for the functional area may change depending on the rooms added to the audit group. If the user only audited 75% of the area, then the overall target % will only be based on the 75% of the rooms in an area.
For an FR4 blended area with 10-FR4 rooms and 5-FR1 rooms, the target will normally be calculated as follows:
10 × FR4 Target e.g. 85 (%) = 850
5 × FR1 Target e.g. 98 (%) = 490
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850 + 490 = 1340
1340 ÷ Total number of rooms (15) = 89.34%
However, if the user only audited 7-FR4 and 1-FR1 rooms in the area, this would produce the following target %:
7 × FR4 Target e.g. 85 (%) = 595
1 × FR1 Target e.g. 98 (%) = 98
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595 + 98= 693
693÷ Total number of rooms in the audit group (8) = 86.63%
In the example above, the target % for the area has reduced due to the rooms audited which may promote bias auditing on the lower risk rooms.
The current target % calculation is also not ideal for date-range reporting due to the constant change in the target score %.
The proposed changes in the fmfirst-cloud FRB target % calculation is that the system will always base the target % of the audit group to the overall target % of the functional area. In this case, the target on the sample FR4 Blended area above will always be 89.34% regardless of the rooms audited.
If the user did not audit any of the lower risk rooms in the area or mark them all as “Not Done”, then the audit group cannot and will not achieve a 5-Star rating.
Following the proposed changes in the single audit score, all the reports & charts in the fmfirst-cloud application will base the target % on the overall % of the functional area.
If rooms are updated, added, and/or removed in the functional area, this will produce a different target score for the functional area. The change will be reflected in a date-range report.
For example:
WARD X was an FR2 Blended area in April, May, and June but was updated and became an FR3 area in July, August, and September.
In this case, we will display two separate rows in the 6-month report to show the overall achieved score for when the ward was an FR2 Blended area and now that it is an FR3 area.
The sample FR2 Blended area consists of 15-FR2 rooms and 5-FR3 rooms, the risk will be calculated as:
15 × FR2 Target e.g. 95% = 1425
5 × FR3 Target e.g. 90% = 450
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1425 + 450 = 1875
1875 ÷ Total number of rooms in the audit group (20) = 93.75%
However, if all the rooms are edited by the user and changed to FR3, then the area will become an FR3 area which will lower the target e.g. 90%.
Please note, each of the risk level target % is subjective to each client’s configuration via Table Maintenance > Overall Risk Levels.
Sample Report:
Area |
Risk |
Apr |
May |
Jun |
Jul |
Aug |
Sep |
Total % |
WARD X |
FR2 Blended |
95.45% |
90.91% |
92.05% |
|
|
|
92.80% |
WARD X |
FR3 |
|
|
|
96.15% |
93.08% |
85.38% |
91.54% |
As the example above shows, the target for the area has lowered down on the second quarter, hence we cannot merge the scores together because audits have been carried out with different targets. The only way to display the score fairly is to group the results by risk level.
Parts Affected by the Proposed Changes
The proposed changes above will affect both single audit group score (e.g. Audit Group List and Audit Score Sheet) and date-range report scores (e.g. Performance Monitoring Report, Cleaning Scores Report, Dashboard charts, etc.) on functional areas with blended risk.
Single risk areas will not be affected by the target score calculation changes.