Maintenance Tasks
Mobile Interface
Component |
Cleaning Mobile |
|
Issue / Request |
Add tooltips to the mobile cleaning application for the element specification field. |
|
Resolution |
Added an action button in the element list, when clicked this shows a pop-up box with the element specification. Note: you can add the element specification by logging into the main application and going into the Cleaning / Monitoring Elements view. |
|
Ref. No. |
M-53007 |
Component |
Cleaning Mobile |
|
Issue / Request |
Refreshing the mobile application (force-stop & open) causes the element failures to appear twice on the screen. |
|
Resolution |
Improved the download process, cleared the element failures storage filter before the download starts so the failure does not appear twice. |
|
Ref. No. |
S-52091 |
Asset Management
Component |
Asset Details |
|
Issue / Request |
Add the ticket 'History' tab in the Asset Details view. |
|
Resolution |
Added the ticket 'History' tab in the Asset Details view. Users can double-click on a ticket and this will open the Task Helpdesk view. |
|
Reported By |
Countess of Chester Hospital NHS Foundation Trust |
|
Ref. No. |
M-53209 |
Cleaning
Component |
Responsible Group Monthly Scores |
|
Issue / Request |
Apply functional area risk ordering on the report. |
|
Resolution |
Updated the report and ordered the sub-category results by functional area risk. |
|
Reported By |
University Hospitals Bristol and Weston NHS Foundation Trust |
|
Ref. No. |
M-52664 |
Component |
Cleaning Re-audit |
|
Issue / Request |
Add a system parameter for re-audits to create against the Audit Group Score and not the Room Audit Score. |
|
Resolution |
Added a new system parameter: "Check the Re-audit % Against the Audit Group Score (Y/N)" When the parameter is set to 'Yes', then the re-audits will only get created if the overall Audit Group Score is lower than or equal to the re-audit percentage. |
|
Reported By |
University Hospitals Dorset NHS Foundation Trust |
|
Ref. No. |
M-53202 |
Component |
Automated Report Triggers |
|
Issue / Request |
Add Monitoring Type & Star Rating as new email place-holders for Cleaning. |
|
Resolution |
Created new email place-holders for the Automated Reports. The new place-holders are: @Monitoring_Type and @Overall_Star_Rating. |
|
Reported By |
University Hospitals Dorset NHS Foundation Trust |
|
Ref. No. |
M-53198 |
Component |
Cleaning Business Process |
|
Issue / Request |
Allow for the clients to overwrite the Star %, Target Audit %, and Amber % values on the new standards. |
|
Resolution |
Stored the Overall functional area risk percentage values on the Audit Group record to allow the users to overwrite the 2021 Cleaning Standards suggested % values. This can then be used for calculating the Audit Star percentage and the report RAG colours. |
|
Reported By |
University Hospitals Bristol and Weston NHS Foundation Trust |
|
Ref. No. |
M-52664 |
Component |
Performance Monitoring Report |
|
Issue / Request |
The report is timing out / not returning data even with a Site filter. |
|
Resolution |
Improved the Performance Monitoring report and reduced the execution time of the query used by the report. |
|
Reported By |
University Hospitals Bristol and Weston NHS Foundation Trust |
|
Ref. No. |
S-53326 |
Component |
Audit Score Sheet Report |
|
Issue / Request |
Client has requested if we could order the cleaning area elements and group them by the Responsible Group. |
|
Resolution |
Added a new filter in the 'Audit Score Sheet Report' labelled 'Sort Elements By'. This gives the user 3 options for sorting the elements: 1. Element Id (default) 2. Element Description 3. Responsible Group. |
|
Reported By |
University Hospitals Bristol and Weston NHS Foundation Trust |
|
Ref. No. |
S-52978 |
Component |
13 Week Report |
|
Issue / Request |
The Responsible Group filter doesn't apply on the report. When you apply a Clinical Responsible Group filter, it still returns the overall score % on the grid and not the group %. |
|
Resolution |
Improved the query used by the report and fixed the Responsible Group filter on the 13 Week Report. |
|
Reported By |
University Hospitals Bristol and Weston NHS Foundation Trust |
|
Ref. No. |
M-53131 |
Component |
Monitoring Elements Dashboard & Monitoring Module Dashboard |
|
Issue / Request |
The client has reported that the dashboard is not returning any data for them when filtered by 01/05/2022 to 31/05/2022. |
|
Resolution |
Optimised the query used by the dashboard charts and reduced the query execution time. |
|
Reported By |
Serco - Barts Health NHS Trust |
|
Ref. No. |
S-53356 |
Survey
Component |
User / Public Survey |
|
Issue / Request |
Client has requested if we can have a look at the "public template" (User Survey) submission process as it is 'really slow' at the moment. |
|
Resolution |
Improved the User / Public Survey validation & submit process which has improved the upload speed. |
|
Reported By |
University Hospitals Leicester NHS Trust |
|
Ref. No. |
S-53196 |
Component |
Survey Information |
|
Issue / Request |
Add the "Associated Documents" in the Survey Information view & create an option for users to include photos in the Survey Audit Report. |
|
Resolution |
Added the 'Associated Documents' tab in the Survey Information view and added a report filter in the Survey Audit Report to include the photos taken via survey mobile. |
|
Reported By |
Countess of Chester Hospital NHS Foundation Trust |
|
Ref. No. |
M-53122 |
Tasking
Component |
Task Templates |
|
Issue / Request |
1. Extend the Max-Value of the Task Template - Frequency "Length" to 28. 2. Add "Every X Week" as an option in the Task Template - Frequency |
|
Resolution |
Updated the Task Templates view and implemented the following: - Extended the max value of the 'length' field to 28. - Added 'Every x Week' frequency option on the user interface and updated the background schedule process to pick up the new weekly frequency. |
|
Ref. No. |
M-52122 |
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